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Shipping & Returns

Shipping Charges

  • Your order will be authorized for the product amount plus a standard shipping and processing rate. If actual shipping and processing is less than what is quoted on your web receipt at checkout, your order will be charged the actual postage & processing only, before your credit card transaction is finalized with your bank.
  • Actual postage is determined by weight, not by dollar amount of the order. the computer cannot recognize weights of products on our website, it can only recognize dollar amounts. Therefore, it assigns a standard shipping and processing rate to the dollar amount of your order. We will only charge you for the weight of your shipment, which may be far less than the standard rates assigned by the computer.
  • For example, if you order a single pattern, the computer will authorize your card for $8.00 (the cost of the pattern), plus tax if applicable, plus $6.95 shipping and processing. The actual postage to mail one pattern domestically is 88¢. The bank processing fee on every transaction is $1. Even though your credit card will be authorized for $6.95 shipping and processing, we will change your shipping and processing charge to only $1.88. The invoice included with your order will reflect the actual charges billed to your credit card.
  • Your card will never be charged more than the amount quoted on your invoice, but in many cases your charge may be less.

Returns

  • We do not accept returns on fabric.
  • Fabric orders may be exchanged, on a case by case basis, with permission of the management.
  • We do not return or exchange patterns.
For questions about our shipping and returns policies or if there is a problem with your order, please contact Mary at mary.hubka@sweettreat.com.
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